The customer challenge

Manual print ordering is slow and error-prone. Specifications travel by email, quotes are produced by hand, and files are re-keyed into production. Each handover adds delay and risk.

The Cloudstore approach

Cloudstore brings the whole ordering journey online. Customers configure a product, see pricing, approve a proof, order and pay, and the resulting job is submitted directly into the production workflow without manual re-entry. From there, order management tracks each order through its lifecycle, and authorised portal users can follow order, production and delivery status — including tracking references returned by connected shipping systems where supported and configured — according to their role and permissions.

Core capabilities

  • Online upload and product configuration
  • Automated pricing as specifications change
  • Proof approval before an order is committed
  • Online ordering and payment
  • Automatic submission to production
  • Order-lifecycle tracking from submission to delivery
  • Delivery status and tracking references from connected shipping systems, where supported and configured
  • Role-based visibility for portal users and approvers

How it works

  1. Upload

    Customers provide artwork or content for the product.

  2. Design or configure

    Options and specifications are selected online.

  3. Price

    Pricing updates automatically with the configuration.

  4. Approve

    The customer reviews and approves a proof.

  5. Order and pay

    The order is placed and payment is taken.

  6. Submit and track

    The job is submitted to production and progress can be tracked.

Use cases

  • Corporate and branch print portals
  • Trade and reseller ordering
  • Marketing and brand-managed templates
  • Self-service print catalogues

Business benefits

  • Faster, more accurate ordering
  • Less manual re-keying between sales and production
  • A clearer, more consistent customer experience
  • Reduced administrative overhead

Frequently asked questions

Yes. The journey includes an approval step so customers can review their configured product before committing to an order.

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